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The privacy and security of Nevron customers and users are of primary
importance. We understand your concern over the privacy of any personal
information you supply to us, and your need to control this information.
Nevron is collecting only the information necessary to communicate with
our customers about the Nevron products they are interested in, and/or
the information required to process the sale of one of our products. We
do not collect any other information, nor share any of the information we
collect with anyone.
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| | | Anonymous Use of Nevron Website | |
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You are free to visit our website, and access any information contained
therein without revealing any information about yourself. Any identifying
information collected in our web traffic logs is standard anonymous,
domain-based information only -- and may also include information such as
your browser type, the referring site/URL, the time and duration of your
visit, and the pages accessed. At no time will you be personally
identifiable by us, and all web server log information is used for
anonymous, aggregated traffic and site activity analysis.
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| | | Collecting Personal Information | |
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Nevron collects your information in order to record and support your
participation in the activities you select. If you subscribe to a service
or register a product, for example, the information is used to register
your rights, if any, to technical support or other benefits that may be
made available to registered users. As another example, if you enter a
contest, information is collected to qualify the entry and contact you
regarding the contest or prize awards. Your Personal Information is also
used to keep you informed about product upgrades, special offers, and
other products and services of Nevron.
Nevron may ask you to provide certain information about yourself by
filling out and submitting an online form. It is completely optional for
you to engage in these activities. Depending upon the activity, some of
the information that we ask you to provide is identified as mandatory and
some as voluntary. If you do not provide the mandatory data with respect
to a particular activity, you will not be able to engage in that activity.
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| | | Personal Information Collected During the Download of Evaluation Software | |
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When you download one of our products for evaluation, we ask for a
limited amount of personal information that will allow us to identify you
in order to communicate with you effectively about the products you are
interested in.
At no time will your personal information be sold, rented, or revealed in
any way to a 3rd party. We will not use the information you provide to us
for any purpose other than to communicate with you about our products in
the most efficient way possible.
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| | | Personal Information Collected During the Purchase of Our Products | |
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When you purchase one of our products, we ask for the standard and
necessary information required to identify you and process the
transaction. This includes information about you, and information about
the product you are purchasing.
At present, the information collected during the purchase process
includes your full name, address, telephone number, company name, e-mail
address, IP address, the purchase date and time, and sufficient credit
card information (type, number, expiry date) to authorize the transaction.
When you purchase one of our products, we automatically add your name and
e-mail address to our database of customers in order to communicate with
you in the future about the product you have purchased (including
updates, fixes, enhancements and other information), and other Nevron
products that you may be interested in. We will not communicate with you
if you choose to disable this option and we provide a mechanism for you
to opt out of this communication in the future, if you so desire.
At no time will your personal information nor purchase information
(including credit card information) be sold, rented, or revealed in any
way to a 3rd party. We will not use the information you provide to us for
any purpose other than to communicate with you about our products in the
most efficient way possible.
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| | | Definition of "Third Party" | |
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"Third Party" is defined as anyone not a part of, nor directly affiliated
with Nevron. Those directly affiliated include service providers (who, in
providing services such the hosting and processing mechanisms of our
websites have access to the information contained within their own
systems) and resellers and affiliate sale partners (who collect customer
and transaction information on our behalf).
In no case will anyone directly affiliated with Nevron use the
information revealed to them for any purpose other than to provide the
information to Nevron for the use outlined in the preceding sections above.
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| | | Using Personal Information | |
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Nevron uses your personal information to:
- Make it easier for you to use the areas of our site, like the technical
support area.
- Enable you to post messages in our technical support forums.
- Help us maintain and retrieve information regarding the status of your
product or subscription.
- Send you information regarding product updates and special offers if
you have signed up for these.
If you are a customer we will send you information on product updates.
If you use our support system we will send you e-mail updates when your
incident has been updated by our support personnel. If you sign up to
receive updates from our site, you will be requested by email for
confirmation of such requests. Only if you confirm the request will it
be treated as valid.
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| | | Protection and access to collected information | |
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The Personal Information that you provide in connection with registering
yourself as a user of Nevron products or services or registering a Nevron
product is classified as Registration Information. Registration
Information is protected in several ways. Access by you to your
Registration Information is available through a password selected by you
and unique customer ID. We recommend that you do not reveal your password
to anyone. In addition, your Registration Information resides on a secure
server that only selected Nevron personnel have access to via password.
Personal Information that you provide that does not constitute
Registration Information also resides on a secure server and is only
accessible to selected Nevron personnel via password. Since this
information is not accessible by you, you will not be asked to select a
password in order to view or modify such information. Within Nevron, only
authorized support personnel and executives have access to your Personal
Information.
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| | | Updating your personal information and privacy preferences | |
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You have the right to access and correct your personal information and
privacy preferences at any time.
To update information you have submitted to us, simply login into your
account from 'My Account' and select the 'Change Personal Details'
option.
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| | | Changes in Privacy Policy | |
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All "Personal Information" that we collect and maintain will be subject
to the version of the Privacy Policy in effect at the time of such
collection. Nevron reserves the right to change the Privacy Policy from
time to time at its sole discretion, and will provide notice of material
changes on the home page of the Site. If, as the result of such changes,
you want to alter the ways in which Nevron is allowed to use your
Personal Information, you can do so by following the procedure described
above in the section titled "Updating your Personal Information and
privacy preferences."
You will be deemed to have been made aware of, and will be subject to,
any changes to the Privacy Policy by your continued use of the Site after
such notice has been posted for thirty (30) days with the following
exception: If at the time you provide Personal Information to Nevron you
are given the opportunity (as you currently are) to limit how such
information will be used to communicate with you, either by Nevron or by
third parties, Nevron will not change your preference in this regard
without your express consent. However, if Nevron sells its business
assets or operations (or the assets of a division or subsidiary of
Nevron) to another entity, or Nevron (or a division or subsidiary) is
acquired by or merged with another entity, Nevron may provide to such
entity customer information that is related to that part of our business
that was sold to or merged with the other entity without your consent.
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If you have any further questions regarding the information Nevron
collects, or how we use it, then please feel free to contact us by
e-mail at: email@nevron.com
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