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The Nevron Support Portal is your one-place for receiving technical support for Nevron Software Products. Nevron technical support is provided by top-quality software architects, who were closely involved in the development of the products we provide. This ensures that our support services are always competent and directly address the problem you experience. In addition to Nevron’s services, we also provide bug fixes, product enhancements, and on-going minor product upgrades.
We are aware that presale support is a vital decision-making factor.
This is why all Nevron users will receive 3 free presale support tickets. You need to contact Nevron Sales in order to request your presales support tickets.
Besides the free presale support, Nevron customers will receive 5 free support tickets with their purchase (post-sale technical support). Subscription customers will receive 10 support tickets and full year of major version releases.
When submitting a new support ticket, you will receive suggestions which can assist you prior to using your ticket.
Additional technical support tickets can be obtained at any time – when needed, you can purchase tickets separately or in batches (including volume discounts).
Purchase: New Support Tickets | |