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EMF image produced by ImageExporter contains extra white space

Posted By Irina 8 Years Ago

EMF image produced by ImageExporter contains extra white space

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Irina
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Hello,
Currently, an EMF image produced by the ImageExporter contains extra white space at the right and at the bottom. Is it possible to export a chart control to EMF format without extra white space?
Thanks

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Hi Irina,

We just tested again the EMF export and could not see any problems. The image is generated as requested - can you send us an app or code that reproduces the problematic behavior?

Best Regards,
Nevron Support Team



Irina
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Hi,
Thank you for the reply. Maybe the problem exists in version 15.7.10.12, which I'm currently using. I've attached an archive that contains an EMF image produced by the Examples application that comes with the components. As you can see, the image has extra white space at the right side and at the bottom.


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ChartExport.zip (310 views, 1.00 KB)
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Hi Irina,

We were not able to reproduce the problem with the new version. Please download the latest version of the software and check whether it fixes the problem.

Best Regards,
Nevron Support Team



Irina
Posted 8 Years Ago
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Hi,
I've downloaded the latest version of the Nevron Chart controls (16.9.27.12), but the issue is still present. I've attached the archive that contains EMF and SVG images produced by the Examples application. Please open it and compare two images. As you can see, EMF image contains large margins (extra white space) at the right and at the bottom. Is it possible to export EMF images without margins?


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ImageExport.zip (286 views, 80.00 KB)
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Hi Irina,
We have checked the control again and were not able to reproduce the problem on Windows 10 and Windows 7 machines. It may be related to your version of Windows. In any case this is most likely not a problem of the control itself but rather the OS.



Best Regards,
Nevron Support Team



Irina
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Hi,
The issue is reproducible on several machines that run on Windows 10.


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Hi Irina,
We still cannot reproduce the issue on any version of Windows. Please arrange a web meeting with support@nevron.com to discuss further.





Best Regards,
Nevron Support Team





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