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ASP.Net WebForms::ThinWebClient-Chart: Using Scrollbar after Zooming causes Chart to hang up

Posted By joern kunze 7 Years Ago

ASP.Net WebForms::ThinWebClient-Chart: Using Scrollbar after Zooming...

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joern kunze
Problem Posted 7 Years Ago
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Hi Experts,

I have a Line-Chart filled with about 20000 points and a time axis. So far it works good. But when I zoom in, I can not move the slider for the visible area to the far right (movement to the far left causes no problem):
https://www.nevron.com/forum/uploads/images/9887d1ad-4a97-4c50-ad2f-cb10.jpg


When I move the scroll bar back to the middle and to the right again and do this a couple of times, the entire chart gets stuck and does not respond anymore.  (Tested with Chrome, Firefox and IE11).

Is there anything I can do to avoid this behaviour ?

Thanks for the help,
Best regards,
Joern

Nevron Support
Posted 7 Years Ago
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Hi Joern,
We were not able to replicate this under Chrome and IE. Can you send us the code you use to automate the control for review - even better is if you can isolate an example that replicates this.

Best Regards,
Nevron Support Team



joern kunze
Posted 7 Years Ago
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... I would like to send you the link for the website and login information. Since that is not public, I would like to send you this data on a non public email. Is that possible ?

Best regards,
Joern

Nevron Support
Posted 7 Years Ago
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Hi Joern,
Apologies for the delayed response - we must have missed this post. Sure you can send us the information to support@nevron.com if the login / address are confidential we suggest you send an encrypted zip file followed by a separate e-mail with the password.

Best Regards,
Nevron Support Team





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