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NRichTextView not saving inserted hyperlinks to RTF string

Posted By Tom Galczynski Last Year

NRichTextView not saving inserted hyperlinks to RTF string

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Tom Galczynski
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Hello. I'm using the NRichTextView control and am trying to insert a hyperlink into my document and saved it to RTF.  The hyperlink is fine (shows up as a link) in my document, but when I save it to rtf string/file, the link is lost. I've attached the resulting rtf file which in the control was just two lines "test text" and "test link" which the latter was a hyperlink to www.asdsoftware.com.  After saving to RTF the hyperlink is gone.

Previously I posted about an issue with saving tables to RTF and you resolved that by having me add document.Evaluate() prior to my call to SaveToStream. Maybe there is something similar to fix this?

Thanks!




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rtfwithlink.rtf (64 views, 7.00 KB)
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Hi Tom,
This looks like a problem with the control which we'll be looking to address in the upcoming 2019 release we're about to launch next month. It currently works in HTML and DOCX export formats only. We also want to include PDF and RTF to that list.

Best Regards,
Nevron Support Team



Tom Galczynski
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Hi.  Just checking if there has been any update on this issue?:

"...we'll be looking to address in the upcoming 2019 release we're about to launch next month..."

Has this been released yet?

Thanks!
Tom Galczynski


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Hello.  Has this been resolved in a new release?  If so can you provide a link?

Thanks very much.


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Hi Tom,
We've resolved the issue with the PDF export and will try to fix the RTF export as well for the upcoming release which should happen very soon. We've made many improvements in the text control especially in the way tables are edited.

Best Regards,
Nevron Support Team



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Hi Tom,

Just a short note the RTF Hyperlink export is implemented in the upcoming release...

Best Regards,
Nevron Support Team



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Thanks.  Do you have an ETA for the release that fixes the rtf/link issue?
Also, I am having a problem using html format to send an email message.  Using the control, I am adding a line of text with a hyperlink and saving it to the Body of a MailMessage object.  The html code generated by the control is this:
<!DOCTYPE html><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><br><html><br><head><br><br><style type="text/css"><br>.n1 {text-align:left;direction:ltr;vertical-align:top;border-collapse:separate;border-spacing:0 0;font:normal normal 10pt/1 'Arial',sans-serif;padding:0;clear:none;float:none;text-indent:0;page-break-before:auto;page-break-after:auto;position:static;}<br>.n4 {color:#000000;text-decoration:none;}<br>.n5 {visibility:visible;border:none;}<br>.n11 {margin:0;}<br>.n19 {margin:8px 0;}<br>.n20 {font:normal normal 10pt/normal 'Arial',sans-serif;}<br>.n21 {color:#0000ff;text-decoration:underline;}<br><br></style><br></head><br><body class="n1 n4 n5 n11"><br><section class="n1 n4 n5 n11"><br><p class="n1 n4 n5 n19"><br><span class="n4 n5 n20">This message has a hyperlink </span><a href="http://www.asdsoftware.com" target="_self" class="n5 n20 n21">here</a><span class="n4 n5 n20">.</span><br></p><br></section><br></body><br></html><br>

When I receive the message in Outlook, it looks like this:
https://www.nevron.com/forum/uploads/images/1acbffaa-41b2-4a94-ad1c-172a.png
If I save the html source to a file and open in a browser it shows the text and hyperlink ok but with a number of blank lines beforehand.  Can you see anything in the html code that may be causing this? Maybe there is some control setting I need to use so that those formatting lines don't appear???  Thanks for all your help!



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Hello,

We would like to inform you that Nevron Open Vision 2019.1 is now live. For more information about the new features and improvements in this release, please visit:
https://www.nevron.com/company-news-and-events.aspx

Regarding the issue with the HTML in Outlook, maybe Outlook does not support CSS classes properly. Please instruct the NOV rich text control to inline the CSS styles into the HTML tags. For an example, check out the following documentation topic (see the last code example):
NOV Rich Text - HTML Import and Export


Best Regards,
Nevron Support Team



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Thanks for the inline CSS tip.  We are getting closer!  However there seems to be persistent blank lines at the top of the message and I am not sure what is causing it.  Here is a picture of what it looks like now followed by the html string:
https://www.nevron.com/forum/uploads/images/365b32d3-91ce-4bbf-9769-67ea.png
<!DOCTYPE html>
<html>
<head>
<meta charset="utf-8" />
</head>
<body style="text-align:left;direction:ltr;vertical-align:top;color:#000000;visibility:visible;border-collapse:separate;border-spacing:0 0;border:none;font:normal normal 10pt/1 'Arial',sans-serif;text-decoration:none;margin:0;padding:0;clear:none;float:none;text-indent:0;page-break-before:auto;page-break-after:auto;position:static;">
<section style="text-align:left;direction:ltr;vertical-align:top;color:#000000;visibility:visible;border-collapse:separate;border-spacing:0 0;border:none;font:normal normal 10pt/1 'Arial',sans-serif;text-decoration:none;margin:0;padding:0;clear:none;float:none;text-indent:0;page-break-before:auto;page-break-after:auto;position:static;">
<p style="text-align:left;direction:ltr;vertical-align:top;color:#000000;visibility:visible;border-collapse:separate;border-spacing:0 0;border:none;font:normal normal 10pt/1 'Arial',sans-serif;text-decoration:none;padding:0;clear:none;float:none;text-indent:0;page-break-before:auto;page-break-after:auto;position:static;margin:8px 0;">
<span style="color:#000000;visibility:visible;border:none;text-decoration:none;font:normal normal 10pt/normal 'Arial',sans-serif;">This is a test of hyperlink </span><a href="http://www.asdsoftware.com" target="_self" style="visibility:visible;border:none;font:normal normal 10pt/normal 'Arial',sans-serif;color:#0000ff;text-decoration:underline;">here</a><span style="color:#000000;visibility:visible;border:none;text-decoration:none;font:normal normal 10pt/normal 'Arial',sans-serif;">.</span>
</p>
</section>
</body>
</html>

Is there some other save setting perhaps I can try to eliminate those blank lines?  The html code opened up in a browser and also in the Nevron control doesn't show those blank lines at all so I'm thinking it is due to some auto-formatting aspect perhaps???

Thanks so much for your help!


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Hello,

We created an HTML file with your HTML code and it works fine in all browsers, including Internet Explorer 11 as shown below:
https://www.nevron.com/forum/uploads/images/c4e8d12c-94ad-4675-98ef-8fb7.png
Maybe Outlook centers the content vertically and that is why it looks like on your screenshot. You can test this by adding a border to the paragraph element. You can do this either in the original document or in the style attribute of the p tag by replacing "border: none " with "border:2px solid red;".


Best Regards,
Nevron Support Team





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