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By yunhyungjeon - 2 Years Ago
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Hello.
I'm using Nevron Chart .NET at .NET 6.0 winform.
However, I added NAxisStripe at my chart. Then, I added TextLabel at NAxisStripe.
At first, It worked well, but, when I update that text label, some letters were omitted.
I attached some omitted letters. Please help me.
At this screenshot, the full sentence I'm expecting is "진행율:34[%]"
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By Nevron Software - 2 Years Ago
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Hi,
We tested the control with this text on both horizonal and vertical stripes and it was displayed properly. This worked with and without GPU acceleration. What is the version of the control you're currently using? Also you do you use GPU acceleration (RenderToWindow = true)?
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By yunhyungjeon - 2 Years Ago
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Hi,
I use NevronDotNetVision 22.4.12.1. And I also use GPU acceleration (RenderToWindow = true).
I update this label at runtime such as
stripe.Text = string.Format("진행율:{0:00}%", 0);
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By Nevron Software - 2 Years Ago
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Hi,
Can you try to turn off the hardware acceleration - it may be some issue with video board drivers or the font you're currently using for the stripes. We tested with the standard font of the control "Arial" and it was working properly...
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By yunhyungjeon - 2 Years Ago
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I just turned off the hardware acceleration, I was able to see the entire sentence I wanted.
And now it's the font with all the chart text I've chosen.
(Turning on hardware acceleration and then using the "Arial" font shows the same missing characters.)
So, this issue was caused my video board drivers?
There are not any way that I turn on the hardware acceleration?
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By Nevron Software - 2 Years Ago
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Hi,
The problem may not be related to the video board drivers, but to the actual font that is used to display the text. We would like to ask you to change the font from Arial to one that actually supports Asian languages (as Arial does not have this support by default). The font system in hardware accelerated mode by default will fall back to a different font in case the current one does not support a specific character and in this case, we think this is what's causing the problem. If after you change the font the problem persists, please send us this font for further review at support@nevron.com. Let us know if you meet any problems...
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