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License manager does not save license keys anymore

Posted By joern kunze 4 Years Ago
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joern kunze
Posted 4 Years Ago
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Hi Experts,
after installing the new Nevron version 2018 (NDotNetVisionSetupVS2017.msi) - before I did uninstall my old version 2017 - I tried to enter my new received license key with the license manager. After that, a message box with "License sucessfully saved" appered. So far so good. But when I tried to run a project, the "unlicensed" version text is still in the chart. So I opened the license key manager again - and here are now only the old license keys, the before entered new license key is not listed. And yes, I tried to enter the license key again with admin rights - same behaviour. 
=> How do I enter the license key now?

Thanks for your help,
Best regards,
Joern

Nevron Support
Posted 4 Years Ago
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Hi Joern,
We just tested the license key manager and it was working properly. Can you try to right click on the license key manager and select "Run as Administrator" - that way you'll ensure that the app has rights to write to the registry. Let us know if the problem persists.

Best Regards,
Nevron Support Team



joern kunze
Posted 4 Years Ago
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... I solved the problem: I had some older already existing license keys - even after I deleted 2 of the old keys saving the new one was still impossible (although the message box "Saved successfully" appeared. But after I deleted all old license keys, it was possible to enter and save the new one.



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