I am maintaining a VS2008 C# WinForms app which uses Nevron Chart 2009.1 (v9.7.1.12). I've received a new dev machine running Win7 32-bit; previously I was using XP. After reinstalling all my dev tools I have noticed that the chart control is not fully functional when the app is recompiled under Win7. All was well under XP and no code mods have been made. I suspect it may be something to do with licensing and/or Win7 user permissions, as I found I had to run the License Key Manager as administrator in order to install my license key (otherwise I got an exception when I hit Save).

At runtime, the chart is rendered and my data is plotted OK but when the app tries to change the chart's BoundsMode or Projection property in response to a button click, nothing happens. In particular, it does not change to a 3D view when the projection is set to PerspectiveTilted. I can step through the code in the debugger and no exception is generated. It's as if the code has simply not been executed. Running VS and/or the app as administrator makes no difference.

I can't find anything in the KB about Win7-specific issues.

What am I missing?

Hi Michael,

In general even older versions of the control are compatible with 64bit versions of Windows - the only exception is the license key manager which does not read/write in the

HKEY_LOCAL_MACHINE\Software\WOW6432Node

registry node as it should, which requires you to apply the license key by code.

Regarding:

"At runtime, the chart is rendered and my data is plotted OK but when the app tries to change the chart's BoundsMode or Projection property in response to a button click, nothing happens. In particular, it does not change to a 3D view when the projection is set to PerspectiveTilted. I can step through the code in the debugger and no exception is generated. It's as if the code has simply not been executed. Running VS and/or the app as administrator makes no difference."

Do you call the control refresh method after you make changes to the control:

nChartControl1.Refresh();

Let us know if you meet any problems or have any questions.

Best Regards,
Nevron Support Team