Hello-

I'm interested in seeing the potential from using Nevron Chart for Sharepoint but I'm having all kinds of problems right off the bat.  My problems are the following -

The documentation for installation is mis-leading in that it makes it seem that if you use the Sharepoint Registration Tool you should be set, no additional work required

This doesn't seem to be the case as I've done this tool with no errors whatsoever.  However, when I attempt to add the Web part to a WSS page, click the Chart Designer I get access denied.  I'm the Farm administrator and also a Windows local admin.  What gives?

I've searched everywhere and my problem must be unique.  Any guidance would be greatly appreciated!

Thanks,

-Chris

Hello Chris,

Thank you for your interest in Nevron Chart for SharePoint.

We understood that you have successfully installed, registered and run the chart examples locally. However, you are receiving the “Access Denied” error when you try to use the Chart webpart on the WSS page you are working on. Can you please provide us with more details regarding your scenario and configurations.

We have tested the Chart with WSS and everything is working properly, your issue may be related to administrative rights. By default the share point installer will give access rights to the following accounts:  WSS_WPG, WSS_RESTRICTED_WPG, WSS_ADMIN_WPG. Please check if these three accounts have read, write and browse folder contents permissions for the:

C:\Program Files\Common Files\Microsoft Shared\web server extensions\12\TEMPLATE\LAYOUTS\Nevron\Chart\Temp

and

C:\Program Files\Common Files\Microsoft Shared\web server extensions\12\TEMPLATE\LAYOUTS\Nevron\Chart\State

directories.

You can also test to check if the problem is caused by access to one of these directories by temporarily granting full access to the “everyone” account for them.

Looking forward to hearing from you.

Regards,

Best Regards,
Nevron Support Team