Problem with image not showing up in html


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Tom Galczynski
Tom Galczynski
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Hi guys. I am having trouble with images that I paste into the NOV RichTextView control not showing up when saving to html. I have attached 3 files to illustrate what I mean. nevronpictures.png shows the images as they appear in the control, along with some text in a 3 row single column table. First and third cells have an image, second cell text. I save the source to html (see attached file picturetest.html.txt). The html output seems to include the images, but when I open the html in Chrome, the images do not appear. Please see attached file nevronchrome.png to show what I see in Chrome.
The only unusual thing we are doing with html is we added a NHtmlSaveSettings.InLineStyles = True to correct problems we had with CSS in our html emails and Outlook. Is there anything else you can see that might be causing this issue?

Appreciate your help! Thanks,
Tom G.
Attachments
nevronpictures.png (526 views, 132.00 KB)
nevronchrome.png (540 views, 17.00 KB)
picturetest.html.txt (654 views, 137.00 KB)
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Nevron Support
Nevron Support
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Hi Tom,

We tried to reproduce the issue with the latest version of the NOV components, but we couldn't reproduce it. All images inserted through copy/paste were exported to HTML in the default image format used by the HTML exporter - PNG.

Can you please tell us which version of the NOV components you are currently using?

It would be great if you also send us a rich text document you are experiencing the issue with, saved to the Nevron native NTX format, for testing.

Thank you!


Best Regards,
Nevron Support Team


Tom Galczynski
Tom Galczynski
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I was using 2017.1 (build version 18.5.28.12).  Tried using the latest (2019.1(20.1.28.12) and the images are saved to html as PNG and Outlook displays them correctly.  Thanks!
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