Problem with image not showing up in html


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Tom Galczynski
Tom Galczynski
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Hi guys. I am having trouble with images that I paste into the NOV RichTextView control not showing up when saving to html. I have attached 3 files to illustrate what I mean. nevronpictures.png shows the images as they appear in the control, along with some text in a 3 row single column table. First and third cells have an image, second cell text. I save the source to html (see attached file picturetest.html.txt). The html output seems to include the images, but when I open the html in Chrome, the images do not appear. Please see attached file nevronchrome.png to show what I see in Chrome.
The only unusual thing we are doing with html is we added a NHtmlSaveSettings.InLineStyles = True to correct problems we had with CSS in our html emails and Outlook. Is there anything else you can see that might be causing this issue?

Appreciate your help! Thanks,
Tom G.
Attachments
nevronpictures.png (526 views, 132.00 KB)
nevronchrome.png (540 views, 17.00 KB)
picturetest.html.txt (654 views, 137.00 KB)
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Nevron Support
Nevron Support
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Hi Tom,

Thank you for sending us the resulting HTML file and the screenshots. The images in the HTML file are exported in Nevron Raster Image format (NRI), which is a proprietary Nevron image format and can only be read and displayed by NOV components. It is not supported by the web browsers and that's why you don't see the images in any of them.

Can you please send us the code you use to insert the images into the rich text document? We will analyze it and tell you how to fix this issue.


Best Regards,
Nevron Support Team


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